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Banking fees 'incomprehensible'
"Retail bankers are letting consumers down," said EU consumer commissioner Meglena Kuneva.
"There is widespread evidence that basic consumer principles are being violated with problems from complex pricing to hidden charges and information that is unclear and incomplete.
"Banks need to put their house in order with a culture change in the way they treat customers."
Findings
The Commission studied the pricing of accounts offered by 224 banks across the EU. Its findings included:
Experts needed more explanation from banks about their fees in 66% of cases. One in 10 banks had no price information at all on their websites Current account charges ranged from 253 euros (£229) in Italy to 27 Euros (£24) in Bulgaria for the average user per year. The UK ranked 17th most expensive out of 27 countries at 103 euros (£93) Consumers in countries with "opaque" price structures - such as Austria, France, ItalyBNP and Fortis acquire Italian insurer
France-based BNP Paribas and Belgium-based Fortis have agreed terms to take a majority stake in the non-life insurance business of Italy’s UBI Banca.
Fortis and BNP will pay €120 million in cash for a 50% plus one share stake in UBI Assicurazioni, which provides property and casualty insurance in Italy.
A further payment of €40 million could be required, depending on the unit’s future performance.
The transaction is expected to close by the end of the year.
UBI Banca is Italy’s fifth-largest retail bank with a market share of around 6%.
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Banking fees 'incomprehensible'
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